We’re ready for the switchover

The UK is switching to all-IP phone network by 2025. Prepare and protect your home or business with BT RedCare’s Next Generation signalling.

The Public Switch Telephone Network (PSTN) is aging and will reach the end of life in December 2025. The Public Switch Telephone Network allows calls to be made over copper telephone lines and fibre telephone lines using analogue signalling and is known as “traditional telephony”. As broadband services have increased in reliability and quality over the past 10 years, the PSTN has evolved to support this change to an almost completely digital network using digital technology. This means there will no longer be a requirement for the majority of traditional fixed line telephony users for fixed-analogue services in the coming years and traditional fixed lines and calls will cease to exist. The priority for Openreach moving forward, is to maintain a high availability fibre first network, as a result their legacy infrastructure and equipment serving the PSTN is now ageing and becoming more difficult to maintain.

Suffolk Prestige Security are approved installers for BT RedCare equipment, ensuring your alarm and signalling is installed to the highest standards. If you are concerned that your alarm signalling is likely to be affected by the PSTN switch off, please get in contact with us.

New USB Sticks

With every new CCTV installation we now provide a free USB memory stick incase you need to backup any footage. These are also available to existing customers on request.

New miniature wire free door contacts

Our HKC intruder alarm panels are not only extremely reliable, they now come with extra small wire free miniature door contacts. These are available in 3 different colours (white, grey & brown) to blend in discreetly with your front door.

New HKC miniature radio frequency door contacts.

HKC announce new equipment

HKC Alarm equipment is known for its reliability and user friendliness, the equipment is having a facelift with new products announced for release soon.

  • RF Access Keypad & RF Relay box
    Release in November 2019 – these products will deliver a secure access solution without wires and wireless connectivity for any output. Open garage doors, electric gates and much more without the hassle of running a cable to the keypad.
  • Miniature Contact
    Release Q1 2020 – our new miniature contacts, available in White, Grey or Brown, are discreet and stylish for homes and offices.
  • The Next Generation Keypad
    Due for release Q1 2020 the new next generation keypad is designed to complement modern interiors with an easy to read graphical display and capacitive touch technology.
  • Universal Communicator
    Release December 2019 – the new communicator will deliver Grade 3 Dual Path signalling for non-HKC control panels. This means that most home and commercial panels can benefit from HKC reliable and user-friendly app.

Alarm company cold calling

Suffolk Police are reminding members of public to check the following advice if they are considering installing an intruder alarm: https://www.suffolk.police.uk/sites/suffolk/files/alarmsystems.pdf

It is not recommend to respond to cold calls from companies.  Always obtain three quotes from companies you have selected and take the time to choose an alarm system that meets your needs.

Please share this information with any vulnerable or elderly family, friends or neighbours.

Orisec D-lux sirens

Our Orisec triangular external intruder alarm sirens are available with D-lux back light or chrome finish. The D-lux units illuminate the whole siren and logo at nighttime for the ultimate burglar deterrent.

What does your intruder alarm siren say about your alarm? Is it clean, smart and current? Chances are if your siren is old and faded, your internal system will likely be much the same and might not act as much of a deterrent.

Here are some examples of the Orisec fitted sirens.

HIKVision pole mounted cameras

Our HIKVision IP CCTV cameras can be mounted securely to lighting posts or designated CCTV posts. The photo shows the bullet style camera with a 2 megapixel 2.8mm lens. Number plate recognition cameras are also available in the same bullet style and can be programmed to alert end users of unrecognised number plates.