HKC SecureComm

HKC SecureComm App Setup

Follow the step by step instructions to setup your mobile phone with HKC’s SecureComm connection.

  • Step 1.
    You will require your SecureComm ID and SecureComm Password and your alarm system user code.
    If you are unsure what what your SecureComm ID and password are or have forgotten them, simply press 0*9 on your HKC keypad followed by your user code. The alarm keypad will now display your SecureComm ID and Secure Com Password. If you have forgotten your user code, please contact Suffolk Prestige Security to have the code reset.
  • Step 2.
    Download the HKC SecureComm App. This can be found in the Apple App Store, or Google Play Store.
  • Step 3.
    Open the SecureComm App on your mobile phone
  • Step 4.
    Select ‘add new site’
  • Step 5.
    Input your SecureComm ID followed by your Secure Com Password
  • Step 6.
    Enter the name you would like to call the site you are connecting. The building name is usually the most appropriate.
  • Step 7.
    You will be required to enter your alarm system user code.

The setup is now complete.